Ethiopost has launched different initiatives to reform its business activities with the objective of improving service delivery to ensure customer satisfaction; enhancing operational performance; modernizing its processes and preparing the organization for new business opportunities.
Reform is a never-ending process that results in continuous improvement of the organization. Ethiopost implements reform activities to increase profitability, ensure access to services, and comply with regulatory requirements.
Proper structuring of business units and support teams is important to achieve the objectives of an organization. The structure should have clear reporting channels and define the roles and responsibilities of all positions.
Organizations should align their structure with their business objectives. Ethiopost launched an internal study to assess the structure and business units. Challenges and shortcomings of the existing structure were identified and a recalibration plan was prepared to address these in the short term.
The major objectives of this initiative were to identify and streamline overlapping responsibilities; establish clear and effective reporting channels; match business units with their tasks and business activities; merge similar units and segregate others. This was successfully implemented with the approval of the Board of Directors.
Enterprise Resource Planning (ERP)
Ethiopost has implemented Finance, Human Capital Management (HCM), and Material Management (MM) modules of SAP. ERP implementation helps our organization to optimize and manage its resources efficiently. Traditional systems lack transparency and effectiveness in carrying out business operations.
Compared to the traditional way of doing business, ERP systems reduce personnel requirements; shorten the time taken to complete tasks; improve the efficient use of resources; enhance financial management and reduce the risk of fraud and theft.
International Financial Reporting Standards (IFRS)
Ethiopost is actively working to be IFRS International Financial Reporting Standards Compliant which is intended to make its accounting and financial reports and processes consistent, transparent, and easily comparable around the world. Ethiopost being a member of the UPU and complying with IFRS would help maintain an up-to-date working relationship with the fellow member countries..